Refund Policy
Thank you for shopping with us. We want to ensure you are completely satisfied with your purchase. Please read our refund policy carefully.
Installation Services:
If we have provided installation services for your product, we are unable to offer returns or refunds. Once the installation is completed, the sale is considered final.
Shipping-Only Orders:
For orders where shipping was the only service provided, we accept returns under specific conditions:
- The product must be returned in its original condition and packaging.
- Returns are only accepted within 2 days from the date of delivery.
- Only individuals with valid reasons for the return will be considered for refunds.
- Shipping costs for returning the product are the responsibility of the customer, unless the return is due to our error.
Process for Returns:
- Contact our customer service team to initiate the return process.
- Provide the necessary details, including your order number, reason for return, and any relevant information.
- Our team will assess your request and provide further instructions on returning the product.
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and credited to the original method of payment within [X] days.
Exceptions:
- Customized or personalized products are not eligible for returns or refunds unless there is a defect or error on our part.
- Products damaged due to misuse, negligence, or improper care are not eligible for returns or refunds.
Contact Us:
If you have any questions or concerns regarding our refund policy, please contact us at 03364082141
Note: This refund policy is subject to change without prior notice. Please review this page periodically for any updates.